Privacy Policy

Last Updated: February 20, 2026

Information We Collect

When you use MailSequence, we collect the following types of information:

Account Information

When you create an account, we collect your name, email address, company name, and billing information.

Email Data

To provide our email outreach services, we process and store email content, contact lists, and sending metadata (timestamps, delivery status, engagement metrics).

Usage Data

We automatically collect information about how you interact with our platform, including IP address, browser type, device information, and feature usage.

Domain & DNS Information

To monitor your sending reputation and deliverability, we collect and analyze DNS records, domain reputation scores, and inbox placement data.

How We Use Your Information

We use the information we collect to:

  • Provide and improve our email outreach platform
  • Process and deliver your email campaigns
  • Monitor deliverability and domain reputation
  • Send you service updates, security alerts, and support messages
  • Prevent fraud and abuse
  • Comply with legal obligations

Data Sharing

We do not sell your personal information. We share your data only in the following circumstances:

Service Providers

We work with third-party service providers who help us operate our platform (hosting, payment processing, email infrastructure). These providers are contractually obligated to protect your data.

Email Service Providers

When you connect external email accounts (Gmail, Outlook, etc.), we access these accounts on your behalf to send emails and retrieve engagement data. We only access what is necessary to provide our services.

Legal Requirements

We may disclose your information if required by law, court order, or government request.

Data Security

We implement industry-standard security measures to protect your data, including:

  • Encryption of data in transit (TLS/SSL) and at rest
  • Regular security audits and penetration testing
  • Access controls and authentication mechanisms
  • Regular backups and disaster recovery procedures

While we strive to protect your data, no system is completely secure. You are responsible for maintaining the confidentiality of your account credentials.

Your Rights

You have the right to:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and associated data
  • Portability: Export your data in a machine-readable format
  • Objection: Opt out of certain data processing activities

To exercise these rights, contact us at privacy@mailsequence.com.

Cookies and Tracking

We use cookies and similar technologies to improve your experience and analyze platform usage. See our Cookie Policy for details.

Contact Us

If you have questions about this Privacy Policy or our data practices, contact us: